We have all had either those meetings or individuals where things just didn’t go as planned. Then you find that elephant continues to enter the room each time you meet with the person. We just recently worked with a leadership team that had a major fail on a large-scale project in the past. They were [...]
The more complex a topic is the more you need to do two things: 1. Use stories and analogies to anchor your points and make it easy for others to comprehend. 2. Keep your slides tight. Have them build so you only have people focused on what you are currently talking about. The worst mistake [...]
Your brain is a tool designed to protect you. Your mind is the fuel that feeds the brain and your mindset is what forms based on what fuel you feed your mind and brain. So, that is a lot of power in your hands. I am continually amazed at how leaders we work within our [...]
A person doesn’t execute in the way you expect on a project, which response do you prefer? A. What you said was _______ and so I thought that meant you wanted it ____________. B. I believe I misinterpreted what was meant by (state phrase) so let’s walk through this so we can be sure I [...]
I can’t tell you how many leaders we work with that say “she/he interviewed so well, I don’t know what went wrong!” They are frustrated that what they believed the person said they could do doesn’t match their performance. This happens because a person’s brain recalls events as they INTERPRETED them, not as they really [...]
Did you know that being on video actually takes more energy than being in a face-to-face meeting? So, although Zoom is great for having meetings or not traveling to meetings (when things resume to normal again!), you do want to be conscious of a few things to make it less tiring. Use Breakout Rooms. With [...]
Are you aware… Did you know that... Both of these openers can feel like you are gently guiding and inquiring without being assumptive. However, they both start with the premise of “I don’t believe you do know this information.” For the other person, they sound like a challenge and are irritating. Try instead to use a [...]
The words you choose have a huge impact on whether you open a person’s mind or shut their mind to listening to you. Naturally, our brain wants to pick defensive words that protect us to tell others how to do things. Now imagine you are my boss. If I come in and say, “Hey I have [...]
There is nothing more frustrating than pitching a great idea and you hear only crickets. Well, actually what is more frustrating is when someone later says your exact same idea and everyone jumps on it. So what happened? Why did your idea not get heard? This is a more common problem than you think. We [...]
I find this one sign is often overlooked by people, yet it will tell you right away if they are in or out. I can’t tell you how many meetings I have been in where either the executive or the buyer gave this sign and the person presenting just kept going. The reason you miss the [...]
