I have fallen in love with watching the show The Profit. I love how Marcus focuses on three simple things--people, process and product. In one episode an owner had almost all his employees turnover on him within 5 weeks. As the owner stood there blabbering about why each person left, Marcus just stopped him and said,"You [...]
Learn how to answer a tough question whether during a presentation, negotiation or facilitating a meeting. Watch Now… as Anne shares an example of how to address a question when you’re presenting. “I want Anne to share with me..” Get a personalized Video Blog that answers YOUR burning questions! While other companies make generic video blogs, [...]
Encouraging more participation from employees at staff meetings Watch Now… as Anne shares the biggest frustration that most people have at meetings and the seven steps on how to overcome those frustrations. “I want Anne to share with me..” Get a personalized Video Blog that answers YOUR burning questions! While other companies make generic video blogs, [...]
As a leader you are constantly being asked to make tough decisions. The following are typical themes I hear when leaders are having to make a tough decision- "I am not sure how Mary will feel about it," "Tom might take it the wrong way," "Jim's a great guy but I am not sure he can [...]
The very best thing it is to position yourself so your audience can readily see you without anything blocking your body from them. Lecterns actually create a barrier between you and your audience and should be avoided if possible. Remember, if you are standing, the entire room is available for you to move around in as [...]
If you're asking your audience to do some serious thinking, you’d better be comfortable with lots of dead space. The more complex your information, the more time your audience will need to process, digest, and then engage. If you are doing question and answer, you will always have a long stretch of dead silence, so be [...]
One of the most awkward things to know is when to move from chitchat to getting down to business. You certainly don't want to look like you were thinking, "Thank goodness we have that out of way, now let's focus on what's important." The only way to smoothly go from an informal conversation into business talk [...]
Morning seems to be the very best time, and Friday is the best day. In the morning, your audience is ready to take action and produce results. Therefore, they will be more likely to want to take action and sign the deal. On Fridays people want to get things off their plate, so they are more [...]
Presenting on the phone is a disadvantage because you cannot read body language. According to Ray Birdwhistell, noted anthropologist, 60% to 90% of every conversation is interpreted through body language. Over the phone, you are missing this critical information. So in order to be better at presenting and closing over the phone, there are a couple [...]
Put in only enough details for them to take the action they need to take. Any more than that is excess fluff and will detract from your audience’s ability to take action. Think of all the details you put into your presentation as pieces you are putting on a raft. Ask yourself if the detail will [...]