Word Triggers are phrases that can set the other person off because they seem either pushy, domineering, insulting, condescending, or judgmental. Here is just a small sampling of phrases to avoid:
- “Don’t go there”
- “Yea, Yea…”
- “Whatever”
- “You need to..”
- “You should…”
- “You have to..”
- “But or However”
Want to know why Word Triggers can set the other person off? Join us at our public Outcome Focus® Approach to Managing Your Strategic Message Seminar. Click on the Training tab, Training for Individuals.
