Word Triggers are phrases that can set the other person off because they seem either pushy, domineering, insulting, condescending, or judgmental. Here is just a small sampling of phrases to avoid:
“Don’t go there”
“Yea, Yea…”
“Whatever”
“You need to..”
“You should…”
“You have to..”
“But or However”
Want to know why Word Triggers can set the other person off? Join us at our public Outcome Focus® Approach to Managing Your Strategic Message Seminar. Click on the Training tab, Training for Individuals.