As a leader, it is not always easy to remember to praise loudly and blame softly. Have you ever wonder why though?

I mean you know you are a good person. You know you don’t want your team to feel ashamed. So why is it that our tongue is quicker with blame at the moment?

The reason we are quick with blame and slower to praise is not because you are a critical person. It is actually due to the mechanism of how the brain works.

Once your amygdala is triggered, it bypasses your prefrontal cortex and goes right to the basal ganglia. Your basal ganglia operate at the level of a 12-year-old. It is not sophisticated and it wants to blurt whatever is on its mind right at that moment.

Your prefrontal cortex is where your wisdom, kindness, and caring reside. So when the amygdala has triggered those fly out the window and your brain goes more combative.

The good news though, is that you can retrain your brain so your amygdala does not get triggered. This leads to calm caring conversations.

Check out how Outcome Thinking® can help you do that by reading this complimentary article.