Ever been frustrated that you give explicit instructions only to be handed back work that doesn’t meet expectations or deadlines that are missed?
Ever wondered why that can happen?
There are usually key things missing. See in order to have people take ACTION on what you say, they need to understand WHY it is important.
So, the first mistake I see leaders make is they tell their team WHAT they need to do, and HOW to do it but often forget to tell WHY.
Make sure your team is clear on why something is important and have them explain to you the HOW they will do it. Let them own the HOW.
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