There is a funny story and lesson with it. A woman was buying a lot of cosmetics. She was telling the shipper “oh my I better get home before my husband sees the box and opens it!”

So, the seller put this funny note on the box.

Of course, the husband did NOT open it.

It made me laugh. The lesson is, what can you do that satisfies your customers’ needs without them asking you for it? This clever seller solved a customer’s problem in a humorous way.

As a leader, you have to look at the “hidden” things that stop customers from purchasing from you or things that stop employees from performing in the way you need them to.

Be creative. And if nothing else, I hope I made you laugh today.

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