Since your brain is designed to protect you, it traditionally sees feedback as a bad thing as it means you messed up.

One way to help your team shift to seeing feedback as just data and not anything personal is to get them used to debrief on a regular basis. This allows them to put into words what worked, what didn’t, and what can be improved on.

They start to see there is no shame in this and that they actually gain praise for their insights and their ability to make shifts.

Once you have the whole team doing this on a regular basis, people see mistakes, not as a sign of weakness, but as an opportunity to gain insight.

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