A Roadmap is the path that shows people what you’re talking about. It might go something like this: “We have found that we can actually shorten processing times of claims by up to 20%. The savings in time will allow you greater flexibility in your job and reduce stress. In order to see how we can help you streamline the claims process, I need to ask a series of questions that will help me understand exactly how you process claims now and where we can streamline things for you. So why don’t we start with the first few questions?”

To find out more about Roadmaps you can join us at our public Outcome Focus® Approach to Managing Your Strategic Message Seminar. Click on the Training tab, Training for Individuals.