How can I get Interrupters or “know-it-alls” to quiet down when I am presenting? Executive Presentation Skills
Executive Presentation Skills
There are usually one or two individuals in each group that will feel compelled to interrupt you or to speak up to demonstrate their knowledge.
The first thing you want to do is go with the audience, rather than against them. This means that you do not fight the person while you are up on the platform.
Here are a few quick tips using Executive Presentation Skills you can use to deal with constant interrupters:
1. Remain quiet for a moment after the interruption, and then resume speaking as though that person never interrupted. 2. Piggyback your next bit of information onto what the interrupter said. For example, here’s some of what you will learn at our Presentation Skills seminars…let’s assume Bill has interrupted you to say he feels the best way to get people to participate is to directly call on them by name. You might say, “Thanks for bringing that up, Bill. Many people assume that the best way to get participation is by directly calling on people. What studies have found, however, is that actually can intimidate your audience and stop them from truly interacting with you So, let’s look at ways that you can get your audience to best interact with you.” Now you have effectively moved the audience from where Bill distracted them back to focusing on your message. 3. If the person constantly interrupts you with questions, you can briefly answer their question, but don’t conclude with eye contact. If you make eye contact with them at the end of answering the question, it will entice them to speak again. 4. If you notice anyone preparing to interrupt, try not to make eye contact, for he will feel compelled to speak again.
Anne is the CEO of Impression Management Professionals. As a certified speaking professional, Anne is among the top 7% of all speakers nationwide. She has been featured in Business Week, Forbes Publication, and has appeared on ABC, NBC, CBS, the Discovery Channel and many more. As the leading Outcome Thinking® strategist and creator, Anne shows people how to present their ideas, products, and services so people WANT to listen to you. Her communication formula is easy to apply and produces proven results. Fortune 500 companies around the world have utilized her expertise and her work is published around the world.