Platinum Leader Year 1

by Anne Warfield

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Lesson 1: Enhance Your Presentation With Your Body Language
Lesson 2: Keeping a Presentation Fresh
Lesson 3: How Can You Move People To Make A Decision?
Lesson 4: How To Anticipate And Overcome Objections
Lesson 5: Transition From Informal To Professional Conversation
Lesson 6: Read Your Audience’s Body Language
Lesson 7: How can you handle a difficult person who will not let you get a word in?
Lesson 8: How Do You Get Other People To Buy Into The Outcome Thinking Process?
Lesson 9: Getting People To Open Up In A Meeting
Lesson 10: How Can You Overcome Negative People And Statements?
Lesson 11: Maintain A Positive Relationship When Sharing Difficult News
Lesson 12: How can you coach performance where the employee needs improvement?
Lesson 13: Are There Techniques To Improve Communication Via E-Mail?
Lesson 14: How to be Yourself
Lesson 15: Delivering Difficult News
Lesson 16: How Can You Deal With Arrogant People?
Lesson 17: Team Resistance to Demands
Lesson 18: How to Detect Learning Styles
Lesson 19: What are the best ways to regain trust when it is lost?
Lesson 20: How can you get people to embrace change?
Lesson 21: Making sure you are understood
Lesson 22: Getting people to agree
Lesson 23: How to minimize misinterpretation when communicating with a group
Lesson 24: Best technique to deliver a clear message
Lesson 25: Helping mid-level managers
Lesson 26: Determining a person’s communication style
Lesson 27: Simplifying complicated situations
Lesson 28: Developing strategic supervisors
Lesson 29: How to resolve along standing issue
Lesson 30: How can you recognize what type of individual you are dealing with?
Lesson 31: How do you manage your workload?
Lesson 32: Develop a follow up plan that confirms the goal was accomplished
Lesson 33: Empowering supervisors to do things on their own
Lesson 34: Building Debriefs into Company Culture
Lesson 35: How can you get someone to open their mind to new ideas?
Lesson 36: Understanding Manager’s Agenda
Lesson 37: How To Be More Persuasive By Focusing On Sincerity
Lesson 38: How can you discuss a peer’s issue that affects a joint project?
Lesson 39: How Should You Deliver “Bad News” To Senior Management?
Lesson 40: Addressing Conflict In Virtual Situations
Lesson 41: Get Staff to Talk to Each Other
Lesson 42: Incorporating Story List Ideas
Lesson 43: How to be a better listener
Lesson 44: Help People Change Their Perception of You
Lesson 45: How can you best address generational differences at work?
Lesson 46: How Is Presenting To Upper Management Different?
Lesson 47: Expansion Versus Contraction
Lesson 48: Getting a New Hire Aligned
Lesson 49: Handling a Difficult Topic
Lesson 50: Providing Timely Feedback
Lesson 51: How to Tell a Person Who Did Not Get the Promotion
Lesson 52: Avoid “What if’s” in Meetings

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