How do you slow down and see things from other people’s perspectives, namely your employees? You use a skill called “Outcome Thinking®” that allows you to respond in alignment with the outcome you want instead of just reacting to the situation.

First, start by realizing that there are many correct answers to any given situation. This will allow you to step back, validate your answer, and then try to find out what other answers exist.

Second, try to think in positive terms of what the other person’s perspective might be. Realize that your first contact with them should be an open one that gathers more information rather than blasts them with your opinion.

Thirdly, you need to think about the way you talk to yourself. Keep in mind that the way you talk to yourself is the way you talk to others. Think about the critical voice you use. Are you harsh and critical of yourself? Do you often cut yourself down, even if it is jokingly? Do you get upset when you make a mistake or do you look at how you can learn from it? When someone criticizes you, do you take it personally or do you step back and assess if what their saying fits?

Remember that your perspective is not necessarily the correct one. Our differences in our experiences are what allow us to stretch and change. Be open to what the other person has to say and concentrate more on the result you want than trying to make sure they know your feelings. In business, it is your IQ that often gets you your job, but it is the way you communicate with others that gets you promoted.

Learn more about how to use Outcome Thinking® to come from the other person’s perspective by reading Anne Warfield’s book Outcome Thinking®: Getting Results Without the Boxing Gloves. Order Your Copy Today!