If you want help in making decisions, all you need to do is lean into your values. Values are felt more than spoken. When a company has really strong values that are emulated at the top, I find a culture that is high in respect, trust, and accountability.
Why? Because the leaders hold themselves to a high standard and they expect others to follow suit.
Once that is happening it becomes easier to take sticky situations and make quick and thoughtful decisions.
For example, let’s imagine you have an employee that is ornery and difficult but is brilliant at what they do. However, they are condescending to others, won’t collaborate, and won’t follow the process you have outlined but they do get the result.
If you have strong values, you would have set standards you expect all to operate in. So in deciding whether this person should stay or go, the decision becomes easy. You need to protect the values the company has and give the person a choice to change their attitude or leave.
What you can’t do (and a large majority of companies do this) allows the person’s knowledge to be an adequate excuse to not uphold your values. Essentially what you are telling all employees is “I value knowledge more than attitude so you can choose or not choose to follow the company’s values.”
Write down your values and really look at if you ever “excuse” yourself from any of them based on circumstances or do you hold high to them. Great leaders model the values others should follow.
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