Continuous Improvement: Challenging the Expert Mindset

Sometimes, you may encounter individuals who consider themselves experts, but you see room for growth. In these situations, it’s crucial to emphasize the importance of continuous improvement and the pursuit of excellence.

Encourage them to focus on true experts always refining their skills and practicing to enhance their craft. For instance, despite their expertise, professional athletes engage in batting practice repeatedly to hone their skills. They continually receive advice on the fundamentals to stay at the top of their game.

You can say something like: “Today, we’ll be covering the fundamentals of ____. I want you to use your expertise to challenge yourself and see how to elevate your skills further.”

For more strategies for handling interruptions, difficult questions, and more, check Anne’s book, Outcome Focus® Approach: How to Become One with Your Audience.

Let’s strive for excellence together!