One of the things I love about our Platinum Program is that we get a full year to help leaders build a solid, dependable strategic mind frame that is holistic as well as fair and just. The changes in their ability to critically think through and solve problems at a deeper level continues to impress me.
One of the things I have noticed with my clients mirrors a finding in a recent article in the Harvard Business Review–the leaders who have the most SUCCESS with their decisions sticking and working are those who take longer to make the decision and who usually say “I don’t know” that I have the right answer.
In one of the sessions we teach leaders how to have an 8 Step decision making process versus the traditional 3 step decision making process. The result is that leaders spend much more time learning how to accurately assess, digest and react to the information so they create a solution that gets the root of the problem versus just a symptom.
Confidence is over rated. I find the most strategic leaders are the ones who are persistent and curious. They are constantly open to validating what they decided to do without arrogantly assuming their solution was the correct one. Therefore, they are more married to the outcome desired, rather than the solution that was picked. This allows them to absorb feedback without feeling personally attacked or like a failure if the feedback doesn’t support their hypothesis.
Take a quick moment to look at the last 6 big good decisions you made and the last 6 bad decisions you made. Chart how long you pondered each situation, what made it succeed or fail and what feedback came your way that you embraced or ignored. See if you can start to see your own mental blockers so you can slow down in decision making in order to speed up results!
Interested in our Platinum Program for your team? Call us at 92-921-9421 to find out if it would be a fit for you.
******************************************************* PS If you want to find out how to think and speak holistically and strategically join us for our upcoming Managing Your Strategic Message Session for Leaders. Learn More
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Outcome Thinking® Solution
How to gain agreement on an alternate plan
by Anne Warfield
SITUATION:
We have been asked to create an application for a department by Nick. We did that and tested our new technology and it worked. But then we realized that the technology we were looking at was actually applicable to multiple departments rather than just one. This meant we needed to slightly switch the way we are using the technology so it could be used across multiple departments rather than just one. This switch means we create the technology from a multiple application perspective and then be able to modify it by department.
Nick, now is fighting us on building the technology across all departments. All he cares about is his department and its usage of the technology. We are only looking at a slight delay-30 days-and we will save the company a lot of time and money over the long term. Nick’s way will have us recreating the technology by department, will not allow us to deploy changes quickly to all departments, and will be costly long-term for us to maintain.
How do I get him to see that?
Other Person’s Perspective:
Nick wants to get his technology done quickly. He wants to do what is best for the company overall. He may have fears that his technology will be messed up if he lets you instead create a technology that can be used across multiple departments—kind of like you will water his down or make it ineffective.
Thinking it Through Using Outcome Thinking®:
Most important is to listen to his fears and then to be able to show how you can meet his goals as well as the corporate goals while at the same time safeguarding against his fears.
Best Handled/Phrased:
So go to Nick with the following:
1. Find out what his fear is—get him to speak about it so you can address it. Most likely in his past he has allowed a person to do something, not specifically for his group, but for the entire organization and what he ended up with was a watered down version of what he needed.
2. Acknowledge that fear.
3. Share what the long-term cost of his plan will be for the company over the course of 1 year, 5 years and 10 years.
4. Then share how the universal plan you have will save the company, time and money WHILE…
5. Showing how you will absolutely safeguard his department so they will get exactly what they want.
6. Once you have agreement on the new plan send out an email to him and copy your boss and his boss. Show the money and time that will be saved with the new plan and give him credit for working with you to create the solution.
Deal of the Month!
What Words Influence Others and Build Trust
Have you ever wished you knew just what to say so someone loved your idea, funded your project or bought from you?
Is there magic to the words you use that either sway a person to an idea or repels them?
In this webinar you will learn:
– What stops people from listening
– Which words evoke trust
– Which words kill trust
– What you can do to become more influential
You will be surprised to learn which words actually kill trust. Many of these words are used by people who believe they are being persuasive but they are really killing trust! They actually cause people to resist you without them even knowing why they are resisting you.
Click here to register for the “Successful Communication, Brain Style Analysis” Virtual Training, a 90 minute training session with a personalized Outcome Thinking® Communication Assessment included, that you can now watch anytime that is convenient for you.
Quoteable Quotes
“You may not have been responsible for your heritage, but you are responsible for your future.”
When The Right Thing Is Said At The Wrong Time
I love the saying “the outcome of a rain dance is completely dependent on the timing”. Meaning that you will get rain if you time your rain dance with when it is suppose to rain.
Word Triggers are phrases that can set the other person off because they seem either pushy, domineering, insulting, condescending, or judgmental. Here is just a small sampling of phrases to avoid…
“My presentations, most of the time, were mundane before attending the Managing Your Message seminar.
Now that I’ve learned about Outcome Thinking® I have the ability to push forward those key points in my presentations which will propel me as a successful sales person and result in sales. This is a wonderful program. I recommend that you attend.”
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